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Contact our support department using the form on this page. For more information about the availability of our support team, please visit our Knowledge Base. Here, you can also find answers to many questions.




Prices for . domain with memberships

REGISTRATION
RENEWAL
TRANSFER

View prices for all discount levels

Discount levelRegistrationRenewalTransfer
Membership
Gold partner
Silver partner
Bronze partner
Tier 5
Tier 4
Tier 3
Tier 2
Tier 1

All prices are subject to VAT.

About . domain

REGISTRATION

You can register a . domain through our API or control panel. This registration is real time and requires the following information:

  • • the domain’s contact handles (owner, administrative, etc.)
  • • two or more nameservers or a nameserver group

Note that, as for ICANN’s contact verification requirements, we are obliged to send an e-mail to the domain owner if his e-mail address was not verified before. Failure to respond to this e-mail may lead to suspension of any gTLD domain name with this same e-mail address in the owner contact.

Email verification required
TRANSFER

You can start the . domain transfer through our API or control panel.
This transfer requires the following information:

  • • the domain’s contact handles (owner, administrative, etc.)
  • • two or more nameservers or a nameserver group

The transfer of . domain can be rejected by the current provider or the owner of the domain during transfer period.

The registration period after a successful transfer will extend with 1 year, unless the transfer is ordered within the domain’s auto-renew grace period at the previous registrar.

Transfer authorization code required
Method of confirmation
Registration period after transfer
Transfer time
Advanced and simple transfers available Contact our Sales department to check if easy transfer of 100 or more . domains is available.

Do you have any problems transferring your . domain? Please take a look at this extended articlefor possible solutions.

UPDATE AND TRADE

A change of ownership for a domain name (Trade) can be done by replacing the owner contact in the control panel. After saving the changes the change is processed realtime. Both the previous and the new registrant will receive an e-mail. This is a notification only, no action is required.

A change of contact details or nameservers can be done by updating the associated handles or nameservers in the control panel. After saving the changes, the domain name will be updated in realtime.

If as part of the update the domain owner’s e-mail address changes, we’re obliged to start a contact verification process if this new e-mail address was not verified before. Failure to respond to this e-mail may lead to suspension of any gTLD domain name with this same e-mail address in the owner contact.

Trade possibility
DELETE AND REACTIVATE

Explicit delete
A delete of a domain is realtime. After a delete, the domain will be put in hard quarantine status (also called redemption period). Below you can see how long this quarantine period lasts. During this period the domain can be reactivated. For 5 days after the quarantine period it gets status pendingDelete and will be deleted after those 5 days.

Expiration
If a domain expires (it is not renewed in time), Openprovider will not immediately delete the domain at the registry. Instead, it will be put in soft quarantine first.
If a soft quarantine period applies, restore is possible for the duration of the soft quarantine period plus the duration of the ‘normal’ quarantine period. A restore during the soft quarantine period is without additional costs (only the renewal is charged), while a restore during the normal quarantine period comes with additional costs. Soft quarantine only applies to expired domains; it never applies after sending a ‘delete’ command to Openprovider.

Restore/reactivation
A domain name can be restored during its hard quarantine period (also called redemptionPeriod). Below you can find how long a domain stays in its quarantine period after the domain name has been deleted or expired.

Soft quarantine period
Hard quarantine period
Domain restoration possibility
TLD INFORMATION

5 days
Registry
  • • Registry:
  • • Country:
  • • Registry zonefile updates:
Technical information
  • • DNSSEC support:
  • • Premium domains support:
  • • Domain syntax:
  • • Registration period:
  • • Renewal date offset:
    The number of days before the registry’s expiration date, that Openprovider requires the domain to be renewed or expired. More info.
  • • Soft quarantine period:
    During this period, following after an expiration, the domain can be restored for free. This period does not apply if the domain is deleted explicitly. More info.
  • • Hard quarantine period:
    During this period, an expired or deleted domain name can be reactivated at an additional fee.
Restrictions
  • • Local presence required?
  • • Does Openprovider provide local presence services?
  • • Local activity required?
  • • Additional info:
Policies
Registration agreement
  • The registry requires that a registration agreement is in place between the provider and the domain holder. The text of this registration agreement and any required supplements is the following:
  • General registration agreemen
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