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NIJM: Bridging the gap between humans and technology with great service

Author: Brendan Boyle
0 MIN READ TIME
2/20/2025
Business Advice
NIJM Webdesign Customer Recognition Program Openprovider

In today’s fast-moving digital world, businesses need a trusted partner who understands their vision and can quickly translate ideas into actions. 

That’s exactly what Arjan Nijmeijer and NIJM Webdesign & Hosting, based in Stadskanaal (near Groningen) in the Netherlands, deliver.

Founded in 2008, NIJM specializes in building, maintaining, and hosting websites, webshops, and web applications. 

From hobby to profession

Arjan’s journey into web hosting began as he was earning a Bachelor’s degree in ICT, humans and computer science. 

Unlike many IT specialists who focus solely on technical skills, Arjan’s education also emphasized human communication – helping non-technical clients understand complex digital solutions. This ability to bridge the gap between customer ideas and technical execution became the foundation of NIJM’s success.

What started as a side project with three college friends soon grew into a full-fledged business that he took sole ownership of. Arjan quickly noticed a gap in the market: many low-budget hosting companies lacked in-depth knowledge of the software they were running, and customer service was often an afterthought. 

He quickly understood that businesses valued an end-to-end service from someone who is able to simplify complex matters.

“I wanted to combine good service and quality servers at an affordable price, while also making sure my clients always had access to the latest technology.”

NIJM Webdesign was built on this philosophy: technical expertise and great customer service with a personable approach.

The always-available partner

One of the biggest advantages of working with NIJM Webdesign is direct access to Arjan himself. 

While large hosting companies often push customers toward automated systems or generic support teams, Arjan remains personally available via phone or even WhatsApp.

“As long as all my customers don’t try to get in touch at the same time, it works great!” he jokes.

This personal approach means that customers know they’re in good hands when they need help. 

Whether it’s a technical issue, a website upgrade, or simply a question, they can reach someone who knows their technology inside out, as well as the nature of their business. 

Smart business decisions

Early in his business journey, Arjan’s father advised him to concentrate on his hosting business rather than just website building because it would provide a steady income.

Originally, Arjan only planned to host the websites he built himself. However, he soon realized that expanding his hosting services could provide long-term stability for his company. 

Today, this decision has paid off, with hosting becoming a key pillar of NIJM’s success.

Arjan also stresses the importance of choosing the right partners.

“Find yourself a good hosting partner,” he says. “We work with Zylon in Groningen, and we have a lot in common about how we want to help our customers get the best services for an affordable price.”

Why NIJM chose Openprovider

Before moving to Openprovider, Arjan managed his domains through another provider. However, when he requested important new features like CAA records, DNSSEC, and IPv6, his requests were repeatedly delayed – or outright ignored.

Frustrated by this lack of innovation, Arjan looked for a partner that stayed ahead of the curve. “I went looking for a party who did want to keep up to date with the latest technology.”

That’s when he found Openprovider – a company that didn’t just offer better services, but also one who could provide a seamless transition: “Openprovider wanted to help me move all my domains – so I was very happy with that.”

Since making the switch, he has been impressed by Openprovider’s responsiveness. “Up till now, Openprovider reacts quickly when I have an issue (that almost never happens) :-)”

Giving back to the community

Arjan’s passion for football, jogging, painting miniatures, and playing board games extends beyond personal hobbies – it’s also reflected in his company’s commitment to giving back. 

NIJM Webdesign supports several sports teams and events, as well as charities focused on education, health, animal welfare, and poverty relief.

Among the foundations NIJM supports are:

  • Animal Pyramid Foundation (animal welfare)
  • Hart4Research (health)
  • Future4Kids (education)
  • The Power of Kindness Foundation (poverty control)

The company also sponsors local sports organizations including:

  • S.C. Stadskanaal, Asser Boys (football)
  • Tri4You (triathlon)
  • Racing DC (motorcycle racing)
  • Klap tot Klaploop (running event)

This community involvement shows that Arjan isn’t just passionate about helping his own customers succeed, but also giving priceless opportunities for growth to future generations.

Balancing work, life, and customer happiness

For Arjan, family is everything. Becoming a father was a defining moment for him—not just personally, but professionally. When faced with the decision to hire full-time employees and expand, he chose a different path.

Instead of growing a large team, Arjan decided to work solo and hire freelancers when needed. This has allowed him to spend time with his children after school, enjoy quality time with his family, and structure his workday on his own terms.

“I’m very happy,” he says. And it’s clear that this balance allows him to keep NIJM Webdesign’s customers happy too. By maintaining a personal approach, staying reachable, and delivering top-tier service, he has built a business that thrives—not just in terms of revenue, but in customer trust and satisfaction.

This focus on people—both in his personal life and his business—has shaped NIJM Webdesign into what it is today: a company customers can rely on, built by someone who values real connections.

NIJM Webdesign & Hosting has been a valued Openprovider customer since 2018. It is also an Openprovider Member, benefiting from cost-price domains and the convenience of managing everything on one platform.

Check out how Openprovider Membership can help you become a successful and profitable reseller here.

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